Returns & Order Issues

Wrong, damaged or missing item?

Tell us promptly and give us enough information to verify the issue. We’ll use the appropriate replacement or refund resolution for eligible cases.

Change-of-mind returns

Sabpuja does not offer returns because a customer changes their mind after ordering.

Cancellations

Once an order has entered processing, cancellation is not offered, subject to any mandatory rights that apply under law.

Damaged, wrong or missing item

Contact Sabpuja within 48 hours of delivery. Please provide:

  • your order number;
  • clear photos of the parcel and affected item(s);
  • a short description of what is damaged, wrong or missing.

Resolution

After the issue is verified, eligible cases can be resolved through a replacement or refund as appropriate.

Do not send an item back without instructions. Contact support first so the return can be verified and matched to the correct case.

Return address

If support instructs you to send a verified return, the return address is: Sabpuja, 133 Westend Marg, New Delhi 110030, India.

Contact

support@sabpuja.com +91 93109 41597 · Monday to Saturday, 10 AM to 6 PM IST.

Nothing on this page is intended to waive rights that cannot legally be excluded.